Twala Intimates Custom Services

ll garments designed by Twala can be made to order by our own in-house garment creators. Each garment creator has over 10 years of experience in pattern design and garment construction to ensure the highest quality construction and fit.

All made-to-order pieces begin with a personal fitting session with Twala to determine your exact measurements. Fittings with Twala are by appointment, and are conducted at her private studio and fitting salon at the UrbanWORKlofts in Seattle’s SoDo neighborhood. Please call 253-973-7545 to schedule.

Returns and Exchanges

Ready-to-wear apparel: We gladly offer store credit toward another item within 14 days of purchase date. Sales are non-refundable; however we will gladly extend store credit toward another item within 14 days of purchase date.

Made-to-wear apparel: Sales for made-to-wear apparel cannot be exchanged or refunded for another product.

Gift Certificates

Surprise your special someone with a gift certificate to ensure she gets just what she wants! Please call 253-973-7545 to order.

Concierge

At Twala Intimates, we want to make sure your shopping experience is as pleasurable as possible. Whether shopping for yourself or for that special someone, please take advantage of our special concierge services to help make shopping easy:

Personal files – We can keep your sizes and preferences on file to make gift buying easier. You can also request to be alerted via email about new offerings, specials, and events.

Shopping assistance by phone – Need help deciding on the right pieces, or selecting lingerie for your lover? We are happy to help. We can also take phone orders for your additional convenience.

Please call 253-973-7545.

Trunk Show Parties

Live in the Seattle area? Host a trunk show party in your home! It is the ultimate personal shopping experience. Twala will come to your home with a trunk full of beautiful lingerie for your bachelorette party, bridal shower, birthday party, or other special occasion. The host will receive $100 of store credit. Call 253-973-7545 to learn more!